TendirectionsDesign

Payment Policy

Secure Payment Methods

At TendirectionsDesign, we prioritize the security of your transactions. We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Net Banking
  • UPI Payments
  • Digital Wallets (PayTM, Google Pay, PhonePe)

Payment Processing

All payments are processed through secure payment gateways that comply with international security standards:

  • 256-bit SSL encryption for all transactions
  • PCI DSS compliant payment processing
  • Two-factor authentication for enhanced security
  • Real-time transaction monitoring

Payment Terms

Please note the following terms regarding payments:

  • All prices are listed in Indian Rupees (₹)
  • Full payment is required at the time of order placement
  • Orders are processed only after payment confirmation
  • For custom orders, a 50% advance payment is required

International Transactions

For international customers:

  • Currency conversion rates are determined by your bank
  • Additional foreign transaction fees may apply
  • International payments are accepted through credit cards and wire transfers

Payment Confirmation

After successful payment:

  • An automatic email confirmation will be sent to your registered email address
  • The order confirmation will include payment details and order summary
  • A digital invoice will be generated and sent to your email

Payment Issues

In case of payment-related issues:

  • Contact our customer support team at ask@tendirectionsdesign.com
  • Call us at +91 84549 00752 during business hours
  • Visit our store at TCG Financial Centre, 4, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India

Refund Process

In the event of a refund:

  • Refunds will be processed to the original payment method
  • Processing time may take 5-7 business days
  • International refunds may take up to 14 business days
  • Refund confirmation will be sent via email

Secure Shopping Guarantee

We are committed to protecting your payment information:

  • Regular security audits of our payment systems
  • No storage of sensitive card information
  • Fraud prevention measures
  • Secure checkout process

Contact Information

For payment-related queries:

  • Company Name: TendirectionsDesign
  • Email: ask@tendirectionsdesign.com
  • Phone: +91 84549 00752
  • Address: TCG Financial Centre, 4, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India