Terms and Conditions
1. Introduction
Welcome to TendirectionsDesign. By accessing and using tendirectionsdesign.com, you accept and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of our website.
2. Definitions
- "Company", "we", "our", or "us" refers to TendirectionsDesign, located at TCG Financial Centre, 4, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India.
- "Website" refers to tendirectionsdesign.com
- "Products" refers to the furniture items available for purchase on our website
- "Customer", "you", or "your" refers to the person or entity accessing or using our website
3. Website Use
The content of this website is for your general information and use only. It is subject to change without notice. By using our website, you agree:
- Not to use our website in any way that causes, or may cause, damage to the website or impairment of its availability
- Not to use our website for any fraudulent or unlawful purpose
- Not to conduct any systematic or automated data collection activities without our express written consent
- Not to use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of malicious computer software
4. Products and Services
All products are subject to availability. We reserve the right to:
- Modify or discontinue any product without notice
- Change product specifications and prices without notice
- Limit the quantity of products purchased per customer
- Refuse service to anyone for any reason at any time
5. Pricing and Payment
All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. Payment terms:
- Full payment is required at the time of order placement
- We accept major credit cards and other payment methods as specified on our website
- All transactions are processed through secure payment gateways
- Prices are subject to change without notice
6. Shipping and Delivery
Delivery terms:
- Delivery timeframes are estimates only and may vary based on location and product availability
- Risk of loss and title for products pass to you upon delivery
- You are responsible for inspecting products upon delivery
- Additional delivery charges may apply based on location and product size
7. Returns and Refunds
Our return policy:
- Returns must be initiated within 7 days of delivery
- Products must be in original condition and packaging
- Custom-made items are non-returnable
- Refunds will be processed within 14 business days of receiving the returned item
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of TendirectionsDesign and is protected by intellectual property laws. You agree not to:
- Reproduce, duplicate, or copy any content from our website without express permission
- Use our trademarks or trade names without written consent
- Modify or create derivative works based on our website content
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy and Cookie Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
To the maximum extent permitted by law, TendirectionsDesign shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, or business opportunities
- Any damages arising from interruption of business
- Any damages arising from your use or inability to use our website or products
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
- Company Name: TendirectionsDesign
- Email: ask@tendirectionsdesign.com
- Phone: +91 84549 00752
- Address: TCG Financial Centre, 4, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the modified terms.